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For customers not covered under a Continuing Care Plan or Enhanced Support Plan.

Please call 630-898-2850 or e-mail support@nullbarretts.tv.

Representatives are available Mon-Fri 9:00am-5:00pm.


For customers covered under a Continuing Care Plan or Enhanced Support Plan.

Support is available 24 hours a day 7 days a week.

Please follow the instructions below for all support needs:

1.  To contact support, please use one of the following options:

 

2.  Please give specific information of the issue you are experiencing

3.  Remote technical support will attempt to solve the issue.  If the issue cannot be resolved remotely, a service ticket with detailed information will immediately be sent to Barrett’s Technology Solutions for follow up


NOTE…For alarm system support, please contact your security company or monitoring facility


For information on Barrett’s Technology Solutions’ Enhanced Support Plan please click the button below: