AFTER HOURS SUPPORT
Barrett’s Technology Solutions offers technical phone support 7 days a week from 8:00am to 8:00pm.*
For all service and support needs during normal business hours please call (630) 898-2850.
Normal business hours: Monday – Friday / 9:00am – 5:00pm
Phone support is available free of charge on projects covered under a Continuing Care Plan and on projects professionally installed by Barrett’s Technology Solutions within (90) days of substantial completion. For projects not meeting this criteria, after hours phone support will be invoiced at a rate of $95.00 per half hour.
In the event you require after hours support, please fill in the information below and our on-call technician will contact you by phone within 2 hours.**
Although we can frequently resolve problems over the phone, and will make every effort to do so, there is no guarantee that we will be successful. In the event on-site service is necessary, a representative will contact you on the next business day to schedule a visit.
*Excludes the following holidays: New Years Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas
**Inquiries submitted after 8:00pm will be responded to the following day.